Sub-processors

Sub-processors & Data Processing

This page lists all third-party sub-processors that process personal data on behalf of S2 Tikshuv Ltd in connection with E2LLM services. We maintain this list as part of our GDPR compliance obligations.

What is a Sub-processor?

A sub-processor is a third-party service provider that processes personal data on our behalf to help deliver E2LLM services. Each sub-processor has a Data Processing Agreement (DPA) in place with us and is contractually obligated to protect your data.

Current Sub-processors

Last updated: April 2, 2026

Sub-processorPurposeData ProcessedLocation
Paddle.com Market Ltd Merchant of Record — payment processing, billing, invoicing, sales tax, refunds Email address, subscription status, transaction data, payment information United Kingdom
Hetzner Online GmbH Infrastructure hosting — MCP relay server, application hosting IP addresses, connection metadata, session identifiers. Stored session data is encrypted client-side — Hetzner receives only encrypted data. Germany (EU)
Amazon Web Services, Inc. Infrastructure hosting — compute, storage, networking IP addresses, connection metadata. Stored session data is encrypted client-side — AWS receives only encrypted data. EU (eu-west-1)

What Sub-processors Can Access

No sub-processor has access to plaintext session content. Here is what each data type looks like from their perspective:

Data TypeSub-processor seesDetail
Page content (Extension)NothingProcessed locally in user's browser — never leaves the device
Page content (MCP)Encrypted blobsSiFR captures include structured page content (visible text, form values, element structure). Transmitted to our relay server, encrypted, and stored for 30 days. Infrastructure providers receive encrypted data only. Encryption keys managed by S2 Tikshuv Ltd.
Browsing URLs (MCP)Encrypted blobsPart of session data, encrypted at rest alongside captures and actions
Connection metadataIP addresses, timestampsVisible to infrastructure providers as part of normal network operations
Payment informationPaddle onlyCard numbers, billing addresses handled exclusively by Paddle as Merchant of Record. We never see or store payment data.
PasswordsNobodyExternal sign-in passwords never reach E2LLM. E2LLM account passwords stored as secure hashes by our authentication service. Detected password fields in browsing sessions are redacted before storage.
Enterprise (Airgap) customers: On-premises deployments do not use any of the sub-processors listed above. All data stays within your infrastructure. Sub-processor details for enterprise deployments are covered in your individual DPA.

Data Transfer Safeguards

S2 Tikshuv Ltd is based in Israel, which has an EU adequacy decision under Article 45 GDPR. All infrastructure sub-processors (Hetzner, AWS) operate within the EU. Where data is transferred to countries without an adequacy decision, we ensure appropriate safeguards through Standard Contractual Clauses (SCCs) approved by the European Commission.

Changes to Sub-processors

We will update this page when we add, remove, or change sub-processors. Material changes will be communicated to account holders via email at least 14 days before the change takes effect.

If you have concerns about a sub-processor change, contact us at info@e2llm.com within the 14-day notice period.

Contact

For questions about our sub-processors or data processing practices:

Email: info@e2llm.com

S2 Tikshuv Ltd, Haifa, Israel